Ports Hotel FAQ

Q: Do you allow pets?

A: No, the hotel does not allow pets.

Q: Can I smoke in the hotel?

A: The Ports Hotel is a non-smoking hotel. There is no smoking in our rooms or apartments, on the balconies or on our grounds.  

Q: Do you have a restaurant, fitness centre, conference centre or swimming pool?

A: No, we do not have any of those.

Q: Do you have internet access in the rooms?

A: There is free Wi-Fi and high speed cable internet access in all units.

Q: What time do I have to check out?

A: Check-out time is 12:00 noon. If you would like to check-out after this time, please consult the hotel staff in advance to see if this is acceptable. For each additional hour after 12pm (Noon) the late check-out fee is $20. So a late check-out time of 5pm, if approved (5 extra hours) is $100.

Q: What time can I check in?

A: Check-in time is 4:00 pm. You may check in before this time if the room is available.  If you require an early morning check-in then the night before must be booked.

Q: What parking facilities do you have?

A: All guests may use the hotel parking lot free of charge. It is an outdoor parking lot directly beside the ports hotel.

Q: What if I don’t stay for an exact number of weeks or months?

A: If you stay for more than a week but less than a month, you pay the weekly rate divided by 7 for each extra day that you stay. If you stay for more than a month, you pay the monthly rate divided by 30 for each extra day that you stay.

Q: If I stay for a week or month spanning two periods with different rates, which rate do I pay?

A: You pay a weighted average of the two rates. For example, if you stay for 1 week with 3 days in a period where a rate of $350 per week applies and 4 days in a period where a rate of $399 per week applies you pay $350/7x3 + $399/7x4 = $378.


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